Shipping Policy
Order Processing
• All orders are processed within [insert timeframe, e.g., 1-3 business days] after payment is received.
• Orders are not processed, shipped, or delivered on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed. In such cases, we will notify you via email.
Shipping Rates & Delivery Estimates
• Shipping charges are calculated at checkout based on your location and selected shipping method.
• Estimated delivery times depend on the carrier and shipping option chosen at checkout. While we provide estimated transit times, we cannot guarantee delivery dates.
Domestic Shipping
We offer shipping across the United States via trusted carriers such as USPS, UPS, and FedEx. Shipping options include:
• Standard Shipping: [insert estimated delivery time, e.g., 3-7 business days]
• Expedited Shipping: [insert estimated delivery time, e.g., 2-3 business days]
International Shipping
• We currently [do/do not] offer international shipping. If available, international shipping rates and estimated delivery times will be displayed at checkout.
• Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country. Reel Vintage Media is not responsible for these additional charges.
Shipment Tracking
• Once your order has shipped, you will receive a confirmation email with tracking information.
• If you do not receive tracking details within the expected processing time, please check your spam folder or contact us at [insert customer service email].
Lost, Stolen, or Damaged Packages
• Reel Vintage Media is not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier. However, if you encounter any issues, please contact us, and we will assist you in filing a claim with the carrier.
• If your package arrives damaged, please contact us within [insert timeframe, e.g., 48 hours] of delivery with photos of the damage so we can assess the situation and determine a resolution.
Address Errors & Undeliverable Packages
• Customers are responsible for providing an accurate shipping address at checkout. If an order is returned to us due to an incorrect or undeliverable address, the customer will be responsible for any reshipment costs.
Questions?
If you have any questions about our shipping policy, feel free to contact us at reelvintagemediamo@gmail.com